In this article, we are sharing all the details about the PAVE Scheme Helpline and Contact Details for the PM Electric Bike and Rickshaw Scheme 2025. This scheme is a part of the New Energy Vehicle Policy 2025–30, aiming to promote green transport in Pakistan. Many students, workers, and small business owners want to apply, but face confusion about where to get help. That’s why the government has provided several contact options. From calling a national helpline to sending an email or using an online form, here’s how you can get support easily.
| Contact Method | Quick Info |
|---|---|
| Helpline | 1048 (Mon–Sat) |
| support@pave.gov.pk | |
| Contact Form | Available online |
| Social Media | Official updates |
National Helpline for PAVE Scheme Contact Details
The easiest way to get support for the PAVE scheme is by calling the official helpline number 1048. It is available from Monday to Saturday (9:00 AM to 5:00 PM). You can ask questions about eligibility, application process, required documents, and status updates. The call center supports both Urdu and English. Make sure to have your CNIC and application ID ready before calling. This helpline helps save time and gives direct answers from trained support agents. Avoid calling on Sundays or public holidays, as the service remains closed on those days.
PAVE Scheme Email Support – Get Help in Detail
For long questions or technical problems, the best way to get help is through email. The official support email is support@pave.gov.pk. You can expect a reply in 24 to 48 working hours. This method is useful when you need to send screenshots, documents, or explain errors in detail.
Make sure to include:
- Full Name and CNIC number
- Mobile number and city
- Clear subject (e.g., “Problem in uploading documents”)
- Full explanation of your issue
This method is great for portal issues or application follow-up.
PAVE Online Contact Form – Fast and Simple Support
The online contact form is ideal if you prefer not to use email. It is available on the pave.gov.pk website. This form is easy to fill and asks for your name, email, mobile number, and your issue. Once you submit the form, you will receive a ticket number to track your request.
| Support Type | Best For |
|---|---|
| Helpline | Quick questions, live support |
| Errors, attachments, follow-up | |
| Contact Form | General queries, easy use |
| FAQ Section | Self-help answers |
Common topics sent via form:
- Eligibility questions
- Application not submitted
- Account login issues
- Errors during form filling
FAQs and Social Media for PAVE Scheme Helpline
Before contacting support, check the FAQ section on the official website. It covers the most asked questions and is updated often. This helps users save time by finding solutions quickly.
The PAVE scheme is also active on Facebook, Instagram, and Twitter. These platforms post:
- News and deadlines
- Policy updates
- Important announcements
But remember, do not send personal data on social media. Use the helpline, email, or form for private questions.
Technical Support for PAVE Scheme Contact Issues
If you face a technical issue with the portal, here are the basic steps you should try before contacting support:
- Refresh the webpage
- Clear cache and cookies
- Use Google Chrome or Firefox
- Check internet connection
If the issue remains, take a screenshot and send an email to support@pave.gov.pk. Include:
- Screenshot of error
- Device and browser used
- Time and page of issue
This helps the technical team fix your problem faster.
Government Support and Commitment – PAVE Scheme Helpline
The government wants every citizen to feel supported while applying for the PM Electric Bike and Rickshaw Scheme 2025. This scheme not only helps people own eco-friendly vehicles but also supports education, employment, and small businesses. The support channels have been made transparent, simple, and free of cost.
- Official helpline for voice support
- Email for detailed help
- Website FAQs for quick answers
- Social media for announcements
Applicants are advised to use these channels and avoid trusting unverified sources.
Conclusion
The PAVE Scheme Helpline and Contact Details guide is a helpful tool for anyone applying under the PM Electric Bike and Rickshaw Scheme 2025. With official support through helpline 1048, email, online forms, and FAQs, the government has made sure that the process is smooth and fair. Whether you’re a student or a worker, you now have multiple ways to get your questions answered. Always use official methods to avoid scams or confusion. Keep the helpline and email saved for quick help anytime during your application journey.
FAQs
Q1: Can I call the PAVE helpline on Sunday?
No, the helpline (1048) is only available from Monday to Saturday, 9:00 AM to 5:00 PM.
Q2: Is there any cost to contact the PAVE support team?
No, all official support channels like the helpline, email, and online form are free of cost.
Q3: Can I track my contact form request?
Yes, after submitting the contact form, you receive a ticket number for tracking.
Q4: What should I do if I don’t get a reply within 48 hours?
If there’s no reply after 2 working days, resend your query with the ticket number or follow up via the helpline.